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"Great Hotel with full and thoughtful services for skiing. Comfortable room space. Look forward to visiting again soon."

"Amazing hotel. Thank you!"

"Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm."

"The building is a bit dated and the air conditioning not great but generally okay hotel and it is located very close to the local hot springs. "

"Our group of 13 had a fabulous time at Cloud 9. Our host, Young, was so generous and very accommodating to all our requests. The house is large, warm and very comfortable (our bed was amazing!), each room has an en-suite, and the kitchen and laundry very well-equipped. Location for us was great - short walk from the lifts, convenience stores and a variety of restaurants, and plenty of space around the house for the kids to play in the snow. Young has some toboggans to use too. We loved our stay...

"Good onsen & location"

"Wonderful stay in the penthouse unit! Spectacular views of Mt Yotei and the surrounding area! Clear communication from the staff and painless check-in/check-out process. Highly recommend MUSE Niseko!"