"Property a little difficult to get into from main road."

"Unfortunately, my check-in experience was disappointing. The employee at the front desk was unfriendly, abrupt, and did not greet or acknowledge me when I approached. During the interaction, she made comments about guests asking “stupid questions,” which came across as unprofessional and unwelcoming. I understand that hospitality work can be stressful, but guests should be treated with courtesy and respect. A simple greeting and a willingness to answer questions would have made a significant...