Find all hotels by Excellence Resorts in Runaway Bay

"Dirty room, very loud in the morning the staff will constantly knock on your door every hour so you can not rest. Food is americanized . "

"Friendly and helpful staff. Rooms could use a little updating some things were falling apart. Lots of things to do on resort. "

"Everything went rather smooth. Property, food and pools are excellent. Disappointing was night time entertainment and beach/ocean. "

"The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel."

"It was great, the hospitality the food the experience was great. "

"Moon Palace was an awesome space to spend our spring break. There were activities for everyone in the family. My kids loved the 24-hours room service. There was always something to do and some place to eat. We had no issues with booking dinner reservations. All the restaurants had great food. We loved the various selections. This experience was worth it. "

"Customer service was great!! Big up Toni-Ann at check in. Need more cleaning staff to main the the rooms and ensure check in time is ontime, I’m not sure if it’s because of the impact of the storm Mellissa that had impacted Jamaica , they are still working to get back on business. Because our phone and tv wasn’t working and little to no effort was made to approach the issue. Limited options at the bar, cocktail wasn’t cocktailing "

"The food was good and fresh."

"The food was delicious the staff were very nice the atmosphere was great "