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"Breakfast was great. Friendly staff. Nice clean room but mattress and pillows weren’t that comfortable "

"Beautiful hotel in a superb location. Room was a good size with fantastic view across the park at the front of the hotel. We had requested a walk in shower due to accessibility issues which was provided, however the bathroom was extremely small which wasn’t ideal for someone with disability issues for ease of moving around. The hotel room and communal areas were spotlessly clean. Food was excellent in the restaurant. There is the option for two tasting menus but the remainder of the menu is limited. The grounds of the hotel are well maintained and accessible. "

"This hotel is in a great location. It's very close to the Abbey, Baths and restaurants/shops. Lovely place to stay."

"Perfect location, clean rooms"

"Our stay was amazing!! The staff is extremely friendly and pleasant. The rooms are beautiful and in a safe, walkable area. "

"The hotel is perfectly located for both the Theatre Royal and Ustinov Theatre as you can walk to either in about thirty seconds! There are also numerous bars, coffee shops and restaurants in the immediate area. Despite being centrally located, I didn't hear any noise from outside at all. My room was quite compact but very comfortable, the shower was great as was the bed. All the staff were very friendly and helpful and I wouldn't hesitate to stay there again. The nearest car park is an eleven minute walk away, which of course the hotel can't do anything about. I would definitely recommend staying at this hotel."

"Loved our stay here. It’s a hotel with a bit of character and personality which is a nice change from some of the bland chain hotels. V comfortable and quiet rooms, friendly staff and a really delicious and well priced breakfast. "

"Lovely stay, greeted at reception with a great check in lots of information for us was offered by the very friendly reception staff. Room was accommodated in the modern block but not dissappointed as very light and roomy. Great coffee machine with fresh milk in the fridge along with water. Nice bathroom "

"The hotel staff was extremely hospitable. The breakfast that was bought with the room was simply fantastic (in most hotel it is an overprice affair; here it was excellent, varied and plentiful). The restaurant staff was also extremely helpful and equally hospitable. The rooms were interestingly decorated and comfortable but also different from the typical bland hotel rooms. The hotel offers many uniquely attractive features that we enjoyed it very much. Overall a great and fun experience. "