Lodges in Rubavu

"I did NOT want to leave…. Thats all I’ll say. "

"The Policy from Expedia and front desk didn’t match. Front desk didn’t explain to me check out time and breakfast that was free. Only certain items were free for breakfast so they charge me. I went based off what I saw on Expedia when I booked check out time was at noon (12) and free breakfast. Front desk lady was very annoyed. She brought another girl that try to explain to me in a polite way but was also annoyed and overwhelmed. They kept messaging me on WhatsApp saying I didn’t pay for my room when I did pay for my stay online when I booked though Expedia. There was many pros and cons for my stay but will not stay here again due to staff not being understanding. "

"All the staff were very nice and warm and made us feel very welcomed. Starting from the manager, Kai, who checked us in and explained everything about the property to us, to the service staff who brought us water, the staff who started the fire in our room and the the waiter who served us during the meals. Small touches like cleaning up our boots and loaning us the gaiters. Chef coming out to ask what we liked. Really appreciate Ed"

"Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable. "

"Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. "

"Dian Fossey Hotep is one of the more unique places I’ve stayed due to the artwork around the facility. Paintings and statues depicting Rwandan traditional culture and wildlife adorn the grounds and hotel. The staff are very kind and helpful."

"Staff members were friendly "

"Wonderful place! Would recommend to others"