Travelers find a peaceful retreat near Rouen's historic treasures, with Saint-Ouen Church and Rouen Cathedral just steps away from this welcoming city haven
Mercure Rouen Centre Cathedrale in downtown Rouen offers upscale comfort with practical amenities. Guests can browse the library, dine at the restaurant, or relax at the bar. The eco-certified property provides in-room WiFi and convenient dry cleaning services.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk, private entrance
Pets
Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately EUR 20 per person
Self parking fee: EUR 20 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Mercure Rouen Centre Cathedrale pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Mercure Rouen Centre Cathedrale?
As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Mercure Rouen Centre Cathedrale on 21 Jumada II 2026 start from SAR 389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 20 per day. Limited spots are available.
What time is check-in at Mercure Rouen Centre Cathedrale?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Mercure Rouen Centre Cathedrale?
Check-out is at noon.
Where is Mercure Rouen Centre Cathedrale located?
Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Cathedral, Church of Saint-Maclou, and Gros Horloge. Saint-Ouen Church and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station is 5 minutes by foot and Honoré de Balzac Tram Stop is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.6
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 537 out of 1000 reviews
10 - Excellent
537
Rating 8 - Good. 348 out of 1000 reviews
8 - Good
348
Rating 6 - Okay. 70 out of 1000 reviews
6 - Okay
70
Rating 4 - Poor. 26 out of 1000 reviews
4 - Poor
26
Rating 2 - Terrible. 19 out of 1000 reviews
2 - Terrible
19
Reviews
Verified
8/10 Good
Gail
23 April 2026
Liked: Cleanliness, staff & service
Location excellent, also recommend the breakfast - seemed good value.
Very pleasant hotel in an excellent location at the heart of the historic centre, immediately adjacent to a fine range of shops, cafes, restaurants and heritage attractions; 15 minutes from the station
An Absolutely fabulous location for a Hotel right in the historical centre of Rouen, Next door the the Famous Cathedral and Christmas Market. We could not ask for a better hotel, it was Brilliant.
Great location and being able to park under the hotel was great. Only feedback that we seemed to be charged for the tea/coffee from the machine in the lounge area. Staff on reception very helpful
Nice property in terrific location.
Driving to it and parking at the property is not for the faint of heart- optimally park elsewhere or come by train.
Parking access is terrible
Bar menu is poorly done and very limited.
No espresso all day. Only privilege rooms I was told? Staff trying to accommodate but can’t flex with management decisions. Breakfast buffet overpriced. We went to nice cafe around the corner…. Great location once the car is parked…
Being right next to the Cathedral was fantastic and being able to park at the hotel after travelling down the streets where you need the passcode to lower the bollards was great. The staff were wonderful