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"Angelo was very helpful and supportive. The staff were polite. They are trustworthy. There is a fantastic Pizza restuarant about 15 meters away. We had a safe in our room and we left our money and passports when we left the hotel. After contacting them, they retrieved the valuable and returned it to us which is great. I heard lots of negative things about thefts and condition in Naples but certainly they place is trustworthy. Please consider that this hotel is 2 stars and very reasonably priced , so do not compare to 5 star hotels. I will be more than happy to use this hotel if I go back to Naples. "

"The front desk staff was very helpful and accommodating."

"The front desk is amazing. They order taxis and assist with ideas of where to go and what to eat. The one thing that needs to be more honest is that there IS NO AIRPORT TRANSFER. It says there is on hotels.com but this is not true. The front desk can order you a taxi, but it's very difficult to do over the phone before you arrive. "

"This is right by a train station and one of the entrances to the ancient Pompeii entrances. Very clean. I loved the flooring. It all seemed new but somehow 70’s. The staff was very friendly. Breakfast was the most limited of our European vacation, but it was sufficient. "

"The hotel was first class. The staff were extremely helpful and attentive. The room. Was excellent with a jacuzzi bath. The area surrounding the hotel looked a bit run down. We did not feel comfortable walking around theocal area. (This has no reflection on the hotel itself.) We took full advantage of the free shuttle bus provided by the hotel. "

"The room was great. The beds are a little firm but much more preferable than too soft for us. There are 2 heavy gates to access the property plus the locked door to the lobby then finally our room so safety was never a concern. Our host communicated quickly after I had posed several questions and was even timely in her response when I had a question after checkout. The AC worked great which seems to be a luxury in Italy (fair to poor AC in Rome and Pisa). My daughter loved the large balcony to have offer and people watch. We would definitely stay again. "

"Absolute hidden gem if you are staying in Pompeii. You can walk to your tour of the archeological site and there are many restaurants and bars right outside of the hotel. Let me take it a step further and say you don't even need to look for external food, as the restaurant is fantastic and offers an outdoor dining experience in a lemon and citrus grove. Wait staff and restaurant owner/chef were fantastic and we enjoyed a great meal. Breakfast was also very well done, all in all 10/10 for our 1 night in Pompeii. "

"Helpful staff"

"Absolutely stunning hotel, exceptional service from all staff, couldn’t ask for more. Breakfast was faultless, plenty of choice and laid out to perfection, staff attentive really was great. Reception staff were so helpful and arranged shuttle bus and taxis making it so easy for us. The rooms we had were great, twin and a huge king size room, both were great. "