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"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice...

"Everything was okay its a nice hotel ."

"Very beautiful location, very nice rooms. Sweet staff, nice restaurant "

"Really nice . Perfekt central in city center . "

"Good position in center of city. "

"Very nice stay. Shout out to the front desk staff who took extra good care of us! Recommend staying here it’s our go to place whenever we stay in Cheb. "

"The hotel is older, but superclean, breakfast was tasty, parking possibilities great. Just be aware there isnt any air-conditioning. "