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"Location"

"!"

"Poor communication and customer service. We booked for one night only and we waited for an hour for someone to come to let us in. When someone arrived to let us up to the apartment, we were told it was still being cleaned so we dropped our bags and had to wait until 5:30pm to access the room. Had we known we could not access the unit until 2.5 hours after normal check-in time we would have booked elsewhere. Alex, the guy we dealt with over the phone, was unhelpful and rude saying its our...

"Rooms clean spacious and comfortable beds.Staff very helpful.Good food with plenty of choice . Good all round atmosphere."

"Really enjoyed the welcome"

"We had a 60th wedding anniversary with family ,the staff were unbelievable they gave us a small private room and looked after us very very well ,All the staff were brilliant made us feel welcome i could not praise them enough , they were excellent"

"Such a kind and lovely staff and such a luxurious place to stay with family. The staff was attentive and helpful and we enjoyed amenities of this hotel."

"Great pool, especially when you have young children. Lovely lobby area and outside covered balcony to sit and relax with a drink. Room for a family of four was quite narrow and tight for space. Bathroom is very small. Room could have been cleaner. Carpet looked like it hadn't been vacuumed in places, there were stains on cushions and bed throws and there were moths and spiders in the room. Window sill and windows were dirty. View from window was out to a service area with laundry vehicles and...