"Although parts of the hotel are tired and need some tlc, the room was nice and clean. Lovely comfortable bed, the heater was fine, alot more controllable than most hotels. Staff were fab, gym and pool were really good. Although dinner was rather disappointing, expensive, small portions, in the restaurant, the buffet breakfast was fabulous. We felt for a few minor issues it was still great value for money and would definitely stay again, just not eat there at night ! "

"We managed to park outside which was great very useful. We got there a little bit early but Diane at the reception desk was fantastic. We got all booked in up in the room off to adventure in the Docklands. The room was lovely and tidy. Very neat everything that you needed very warm had to open the window but all the staff were fantastic. Breakfast was great. Would definitely stay there again I think they’re a fantastic location and absolutely brilliant staff. Thanks for a wonderful day Cliff. "

"Lovely massive room, well a self contained flat really, the price was great, what a beautiful place "

"Good fresh food and walking around the shops "

"Very nice start in town"

"We went there with some friends for an afternoon tea which was fantastic, the food was lovely. We stayed overnight and our room was very spacious clean and tidy. The only thing I would say was the spa area was terrible, the changing rooms were not very nice, the changing room doors were broken, the lockers were in a terrible state and the windows around the pool had lots of leaks, moldy and not fitted properly. But otherwise all good. "

"Good"

"We had a lovely stay accommodated our every request and special mention to Daisy she was just so lovely & friendly "