Stayed here on the back end of our trip- honestly wish our apartment we had at the beginning of our trip was available because that was a much more enjoyable stay. Urbanflat isn’t as clean and is definitely more worn than what’s represented in pictures. Location is convenient for access to termini station, otherwise just okay. Beds and pillows were VERY uncomfortable and the apartment was TOO HOT! It was the middle of Aug and we made sure all places had ac when we booked. All 5 of us had the worst sleep out of our 2 wks in Italy. Living space & kitchen is without ac and temperature was never below 29- honestly don’t even believe that thermometer because it felt hotter than that to us. There is an open window between the living room and the first bedroom so that bedroom was warmer than the rest. Bedrooms had ac, but the rooms never got cool and the units would just randomly turn off. We were sweating! Wasn’t a great environment for my father, who has cancer, and my SIL who is 5 months pregnant. Again, it was the middle of Aug and all we wanted after exploring in the heat was somewhere clean, cool, and comfortable. This wasn’t that. All other places we stayed in Italy we were turning the ac off because we were cold. Unfortunately this wasn’t a great end to our vacation, grateful is was one night. Check in and checkout was smooth. Kitchen is stocked & water in fridge. Adele was easy to communicate with and responds quickly, but I will choose to stay elsewhere when back in Rome.