"All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience."
"Nuestra estancia fue muy buena. Cada dia pasaban a limpiar y incluso el primer dia que no teniamos con que fregar los platos, nos los fregaron. La entrada fue lo más complicado porqué llegamos con mucho sueño del vuelo y no tuvimos la habitacion hasta las 16h. En general estuvimos muy bien atendidos, el personal de 10 y las instalaciones también. Muy bien ubicado. Recomendaria tener personal de animación que hable español, ya que todo es en inglés y a pesar de que algunas personas de habla...
"Unser dritter Aufenthalt im Iberostar Lanzarote Park innerhalb von sechs Jahren hat erneut gezeigt, warum dieses Hotel für uns zu den zuverlässigsten Adressen zählt. Wie immer wählten wir den Star‑Prestige‑Bereich, der genau die ruhige, entspannte Atmosphäre bietet, die wir suchen. Die Pools sind angenehm ruhig, Liegen ausreichend vorhanden und nur selten früh reserviert. Besonders gefallen hat uns die abends stattfindende Live‑Musik direkt am Prestige‑Pool – stilvoll, hochwertig und deutlich...
"Beautiful hotel. Lobby and Piano bar stunning. Pool area good and general facilities were very good. A little tired in places but didn’t detract from the general ambiance.
The food however was immensely disappointing. We were adults only so had access to Blue Moon and the Bistro Bar.
Blue Moon was lovely but the food at the buffet was cold and at times unappealing. The food served à la carte was cold and lacked flavour.
The main buffet restaurant was bland and very busy as often the buffets...
"Excellent amenities, helpful staff and good location. Only downside was a significant ant problem, although highlighted to reception they sent maintenance to clean/spray one day, it continued to attract ants. From pool conversations appears it's a problem in most accommodations not isolated, therefore dont leave anything on floor!
Quiet/not too crowded late September.
Breakfast okay, not well layed out but works."
"Friendly welcoming and helpful staff. Clean and spacious rooms with good amenities. Huge pool and plenty of sunbeds. Great location right by the marina with plenty of bars/restaurants. Very quiet hotel which the vast majority seem to enjoy as many return year on year. Not a hotel for you if you like ‘in house’ entertainment. Probably not particularly ideal for youngsters either - again perhaps why guests tend to be a little older with no children. Clearly a winning formula as the hotel books out...
"The property is beautiful and the staff were lovely and helpful. The only thing to be aware of is that it’s in the middle of nowhere with not even a shop in walking distance so if you don’t have a car it may not be right for you. It will cost you around €15 each way in a taxi to get into town. That was the only down side - everything else was amazing"