"Check in is at 3 pm and they will not allow early check in, even though I emailed the hotel and they said since we flew in over night that the front desk could accommodate that. Waited hours trying to stay awake in lobby. Never again"

"Staff were friendly and very helpful, the room was clean with towels regularly changed. The shower was great although I did have to ask for the plug to be cleaned as the shower tray was not emptying after we showered also the tray was very slippery I did ask for a bath mat but sadly nothing appeared"