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"The property was well kept and clean. Everything we needed was there. Had a great stay"

"The rooms had been updated and were fine. Pillows were very firm and big. Front office staff were kind enough to supply me with a better pillow suited to my needs. Did find the 'smell' of the room disconcerting. EXTREMELY strong smell of 'bleach'. Tried opening the door and airing the place out - but it didn't work. Went to bed smelling 'it' and woke up smelling it. Two other rooms traveling together felt the same way regarding the 'smell'. The ac unit worked great but sounded like...

"Near to national park, though no nearby amenities ."

"They were nice and hotel was relaxing and nice."

"Avoid this place at all costs. It will not make your experience in Hot Springs a good one. There are surveillance cameras everywhere. The owners live onsite and stand at the end of the building watching you check into your room. No place for dogs to go to the bathroom as described. Rooms smell strong of chemicals. We had to leave it was so awful. Happy Hollow right downtown was amazing and no pet fees!"

"There was an issue with the TV and the staff came to the room and resolved the issue right away."

"Great place to stay! Parking is good, rooms were clean, and staff was very nice!"

"Very clean! Nicely updated rooms with cool mural on the wall. Mini fridge was helpful."

"It was aweful"

"Welcoming staff, super clean room. Nice and quiet surroundings. Breakfast bar provided. Definitely would stay with them again."

"staff great! room 3 out of 5. breakfast to crowed to get any food so can't rate that,"

"Clean room, staff was great. Breakfast was good but a lot of people so they were having a little issues keeping everything stocked"

"The rooms were nice and clean and the breakfast had several items too choose from."

"We were very pleased with our stay and will look at other Holiday Inn Express for our future stays. The staff were welcoming and our room was clean. The breakfast was phenomenal and not many places offer a nice breakfast to start your day. We had bacon, eggs, biscuits and sausage gravy. They also had cereal, muffins, pancakes, oatmeal and fruit, as well as coffee and juices. It was close to being our best place to stay."

"For us the historic charm made up for the age of the hotel. Staff Katrina in particular - very helpful."

"Nice place to stay"

"The staff was very kind."

"Excellent place to stay."

"Very nice place"