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"very good "

"I’ve had the best weekend away staying here ! The staff were lovely, the hotel is lovely and clean, the food in the restaurant was amazing and the you cannot beat the view of the sea ! I cannot recommend this place enough. You are literally a 5 minute walk down to the beach which is signposted so you don’t get lost, I highly recommend watching the sunset on the beach, it’s just amazing and also dog friendly. 10/10 and I will be back to try the pool/spa ! "

"This is a beautiful hotel with fantastic staff …. We can’t fault it at all!"

"I had a great stay there and the staff were extremely friendly and very helpful. I wasn’t expecting the hotel to be much as the rate was really cheap in comparison to other hotel prices, but when I arrived I was really impressed. The hotel was in a quiet and nice location, the rooms were clean and comfortable and it had a homely vibe to it. I would definitely stay there again if I was to ever go back to that part of Cornwall. "

"Lovely relaxing short break. Staff very friendly and helpful."

"The property was great, we had booked a deluxe double room which was on the 2nd floor and had views of the small woodland area. The room was nice sized and very comfortable. We had free access to the Spa, which was alright. Lots of kids in the swimming pool and clear signs on dos and donts for the sauna so people were entering with plastic slippers, walking boots and also bringing plastic water bottles inside - this can definitely improve. Maybe add a separate kids pool area so adults can enjoy the spa and have some clear rules for using sauna. Breakfast was good and the property decor was modern and fresh. The property does NOT have EV chargers so beware. The nearest one at ASDA is very slow and often out of order. For a property this size I would say its worth installing few EV chargers. St Austell lacks good restaurants. Short distance is Charlestown which has some amazing resturants around a beautiful harbour."

"Overall, a great few days at this hotel. Negatives - mattress was a little hard for me. The afternoon tea was a little disappointing, the sandwiches were a little crispy around the edges where they hadn’t been made to order and the scones were overcooked. However, positives far outweighed the negatives. The receptionist was extremely friendly on arrival. Every member of staff we met were welcoming and friendly, going out of their way to please. The front of house for breakfast were exceptional. I had a massage, I had Merryn, this was the highlight of my trip and will stay with me forever, due to the conversation we had. What a special lady. ❤️ Overall, we will certainly return. We have come away refreshed and happy. "

"Fantastic hotel with fantastic staff, makes for a highly enjoyable stay, nothing is ever too much trouble for them."