"This is no longer a hotel!!! They converted it into a shelter but still allow people to make reservations??? An absolute nightmare having an exhausted baby, a front desk worker who was not helpful in offering solutions to the fact that suddenly we had nowhere to stay with no warning. Absolutely unacceptable."

"I'm disappointed because I forgot my rosary and prayer book when I returned early this morning. I've been trying to call, but I can't reach customer service, and the lines connect to different locations. The manager said to throw them away, but I had placed them under my pillow. Also, the microwave smells like it's burning because it's rusted inside."

"Staff was friendly and place was clean. Breakfast was very nice."