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"The service from the restaurant staff is impeccable. They are trained to a very high standard and we appreciate that attention to detail. We ordered from the Indian food menu and it was delicious with wine recommended by the server. Details that matter such as clean windowsills and soft furnishings and the small leisure centre This is the second stay and we will visit again"

"Very quite and clean room with plenty of room for 2 adults and 1 child aged 7. Sofa bed with comfortable. Breakfast was very good,.all freshly made and hot. All staff friendly and welcoming."

"An excellent stop as it has been for many years"

"Second time we've stayed here and can't fault it. We included breakfast this time and enjoyed it - choice and quality was good. Located right next to centre of Hanley. We would stay again, free definitely."

"A basic but very clean and comfortable hotel. The lady on reception obviously loves her job, she was so friendly and helpful. McDonald's is next door for food. Will definitely stay here again. Oh and a message to management, give that receptionist a pay rise!"

"Stayed here for a friend's wedding. Lovely spacious room. Terrific food in the bar, with outstanding service. Also an excellent venue for the wedding. We've already rebooked! "

"The staff could not have been more helpful, I had to be admitted to hospital yesterday evening and my partner called the hotel who were so kind and understanding when it transpired that my belongings might need to be set aside. the lady who staffed the breakfast serving was so patient and smiley giving terrific customer service. THANK YOU so much! "

"We enjoyed the indoor pool!"

"Amazing hotel. Staff on reception were friendly and helpful. Rooms were spacious and clean. Breakfast was lovely and parking was a great discounted price and plenty of spaces."