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"Friendly staff and proximity to shops, cafes and restaurants. Good value for money"

"Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly."

"Very nice hotel, friendly personnel, renovated and updated rooms with spacious new style bathrooms. Great beach and pools. "

"Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management."

"The bar area of the hotel is really nice and the pool area and it’s on a beautiful beach. The breakfast was excellent and the food we ordered at lunch. The rooms were really nice and big. The Bathroom could be slightly more modern compared to the rooms but it was clean and fine. Would definitely go back to this hotel. "

"Loved everything about the Creta Royal - the staff, the rooms, the food, the location on the beach. Bliss. "

"There needs to be a rating above excellent as this resort was world class. From the food, rooms to the hospitality everything was top rate. The resort is beautiful and relaxing. I love being surrounded by nature in a beautiful setting. The daily breakfast spread was one of the best I ever had. Already planning my next trip back! "

"Nice pool area, good breakfast, friendly staff, and a cute dog..nice bathroom, comfy bed."

"Excellent location. Good breakfast. Very reasonably priced. "