"Very good customer service "

"Clean rooms. And the staff. Great Location "

"The room was lovely and clean; the amenities made it easy for us to enjoy our stay without venturing into the bitter cold; and every single person we met was kind, friendly, and helpful. We loved our time here and hope to come back!"

"Every single thing about my stay was 10/10. The kindness from the team, they went above and beyond to give me a great weekend! The room was stunning, so comfortable and clean. Wonderful ammenities. I don’t have a single complaint except for that I couldn’t stay more days! Can’t wait to come back to Detroit and Shinola hotel!"

"Great value for money"

"Chic and definitely trendy. Loved the decor, the business center was incredible-- private rooms, beautiful lounging area. Full service kitchen with coffee machines. Absolutely perfect for meeting clients and working all day with some closed door privacy as well. The rooms were amazing-- the chilled water in the fridge in jugs vs. single use plastic was much appreciated. "

"Coffee maker wasnt working and mattress was stiff better bedframe not metal"

"I had an amazing stay here! I didn’t have much time to fully explore but everyone was super nice and food was great! Loved the style and aesthetic and the rooms were comfortable. My only complaint is my room could have been cleaner there was a stain in my bedding and things missing like coffee and smaller stuff. I’d definitely come back in the summer! "