"My first time in this Hilton location in Philadelphia, I will never stay at this hotel again. Initially walking in I didn’t have a pleasant experience with the staff member at the front desk and housekeeping never stopped by to clean the room."

"Sheets had stains"

"Always nice to stay at this property when visiting my Penn student. The bed was super comfortable but the bathroom was a little shabby this time. Also didn’t have cash for valet tip and asked the front desk if there was a cash machine. It was down due to building maintenance. She didn’t inform me the valets can accept Venmo. I was so worried I wouldn’t be able to tip!"