Find hotels near River Trail, Lansing from SAR 331

"Nice welcome, room was clean. My main problem with our stay was a lack of hot water. Both mornings we ran out of hot water. I don’t think that’s ever happened to me in a hotel. Also, we could hear through the walls pretty easily and from above us. The full kitchenette was really nice to have, full size fridge. This may have just been bad luck but we woke up with our neighbor cooking at 4:30am. Smelled like it was in our room. Thought that was odd."

"I choose the hotel as one of my other options had clearly mentioned their pool is going under maintenance.. decided to book this.. and for all my stay their pool area was not working, when asked it was a regular maintenance and would take couple hours.. however these couple hours lasted my whole stay.. my kids were disappointed"

"Location was perfect right off highway, lots of food and stores around. Less that 10mins from the university. Room could use some dusting, faucet looked like it had some kind of water build up, just could be cleaner and more updated. Staff was friendly. One issue we had was that they made a copy of our credit card, had signature and id all our info. When asked why they needed, explanation didn’t really make sense so we asked for that copy back which after a bit of back and forth they gave to us. Maybe there was no ill intent but better safe than sorry. "

"I liked that it was close to the location I was visiting. The room was very comfortable and easy to get to, close the parking. I like that we didn’t have to pay for parking. It was included. I like that it was quiet."

"Beautiful hotel. "

"I have been at this hotel several times. The only persistent issue is the very poor valet service. They do not have enough people to get cars and I have waited 20 min- 1 hour to get my car"

"The breakfast was good and staff was great."

"We had a prepaid reservation. When we arrived there was a note on a closed hotel door saying “ sorry, no vacancy. If made a reservation we will refund you”. Still waiting for an apology on a graduation weekend in a university town and my refund + the difference what I had to pay in a last minute reservation in a hotel. "

"Almost everything was great. There were only a couple of things that we didn’t like. First, we paid for 2 queen beds, but the beds were double. Second, the dishwasher was full and thirdly, the hotel supplied lotion had been used. Not new."