"."

"Excellent"

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"Awesome"

"Very disappointed with the whole experience and although the hotel is good and in a great location, the front of house staff leave a lot to be desired and need basic training in customer service. When I booked this hotel I booked a larger room complete with breakfast. Once we got to check in, the person on the front desk stated that our room wasn't ready. That's OK as it wasn't quite check in time anyway. Then he told me that he did have a room for us. Great we thought. We got to our room...

"Family-friendly"

"If you’re planning to stay in Manhattan this is the place to be. The area itself can get pretty quiet at night which is great for resting after such a long day. On the flip side, you’re a short walk from everything, fifth avenue and all of its stores are a couple blocks, if you’re planning a jog through Central Park it’s a very short warm up away, even Times Square was a brisk walk away from the hotel with various landmarks along the way to take it all in. The staff is incredible and friendly...