Find all hotels by Independent in Richland, WA

"Room very clean and Nicky equipped Only down fall was we were on the same side as the train tracks. "

"bugs were in my room , i got moved room and still had bugs in there. i will never stay here again"

"was pretty good not as good as in the past"

"Beautiful and well appointed home in great location, close to airport and shopping located in a beautiful established neighborhood in a quiet culdesac . The beds were comfortable, and the house was spotless. The sunsets are amazing making this home a true hidden gem definitely recommend ! "

"Mix of positive experiences and a few notable concerns. Pros:
 The setting is absolutely beautiful, nestled right along the Columbia River. The property itself is clean and well-kept. Complimentary bike usage. The rooms are nice overall, with a fireplace and a nice soaking tub. Has onsite restaurant and bar. There is a spa listed as an amenity, though it appears to operate on an on-call basis rather than being regularly staffed. Cons:
 The pool was a major disappointment. It’s advertised as heated, but it was extremely cold during my entire stay. I was told something was broken, yet there didn’t seem to be any urgency to fix it over the course of the week of my stay. The beds were just okay, mine had noticeable indentations and could use flipping. Bedding is minimal (just a sheet and a thin blanket), so request extra blankets if you stay here. I also had an issue with pricing transparency. After initially booking through Expedia, I extended my stay directly through the front desk and was quoted a discounted rate. However, I later found out the nightly rates varied and ended up being about $105 more than expected. To management’s credit, they did resolve the issue after I raised it, but issue left me uneasy and impacted my trust. Service Concern: While pouring coffee, a staff member (later identified as the GM) removed the carafe, spilling hot coffee on me. There was no apology, followed by overly familiar and awkward interaction. It was unprofessional and inattentive. "

"House was clean and spacious for our party of 6. Neighborhood was quiet and close to all our activities. Check-in was easy and host kind. "

"clean room, beautiful view of the river, great amenities "

"Very nice staff. Beautiful location. My only complaint, very minor, is that the room had a bit of a mildew smell to it. I would definitely stay again and hope for a better room tho! "

"Surprisingly clean and updated rooms. Mattress was better than some places. Entering the facility was awkward. It felt like you were entering a prison (not that I have been in one). You had to use your key card at EVERY SINGLE DOOR (two to enter the front desk area and one more just to get to the hallways where the rooms are). The parking lot was large, but full, this place stays pretty full all of the time. The staff were friendly, but they were not your “typical” hotel staff, they looked a little rough. Nothing ever happened, or was observed, but I have been to places where I felt safer. I would not recommend this place to a solo female traveler, or expensive vehicles. Big things were it is cheap (word correctly chosen), clean and fairly comfortable. Just remember that this is an extended stay, so you get a motley crew of fellow inhabitants. One other thing of note. Not all rooms have blackout curtains, so if you work overnight, makes sure you get one that does. Some only have mini blinds and even at night it is still quite bright in the room. "