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Stay Inn Hotels

3.0 star property
Travelers refresh at this welcoming hotel's spa and poolside bar, with the added convenience of direct access to a vibrant shopping center for exploring

Choose dates to view prices

Stay Inn Hotels offers a retreat with a relaxing spa and outdoor entertainment. Guests start with a continental breakfast, enjoy the pool, or browse the nearby shopping center. Free self-parking, laundry facilities, and an on-site bar create a comfortable home base.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Classic Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Griddle
  • 27 sq m
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Griddle
  • 27 sq m
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Junior Room, 1 King Bed

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, desk, laptop workspace, blackout drapes

Luxury Room

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, desk, laptop workspace, blackout drapes

Luxury Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Griddle
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite, 2 Bedrooms

Rainfall showerhead, hair dryer, towels

Basic Studio Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 King Beds and 1 Large Twin Sofa Bed

About the neighborhood

Located in Reynosa, Stay Inn Hotels is connected to a shopping center. Old Hidalgo Pumphouse and McAllen Performing Arts Center are cultural highlights, and some of the area's landmarks include Nuestra Senora de Guadalupe Parish and World's Largest Killer Bee. Looking to enjoy an event or a game while in town? See what's happening at Parque de Beisbol Adolfo Lopez Mateos or Payne Arena. Visit our Reynosa travel guide
Map
Carretera Monterrey, km 213, Col. Valle Alto, Reynosa, TAMPS, 88710

What's nearby

  • 美しい商店街風景
    La Plaza Mall
    23 min drive - 24.5 km
  • The Mcallen Convention Center at night. Beautiful colors! #LikeALocal
    McAllen Convention Center
    23 min drive - 27.9 km
  • Plaza H100
    14 min walk - 1.2 km
  • Peripheral Path Plaza
    5 min drive - 5.0 km
  • Puente Internacional Reynosa-Hidalgo
    10 min drive - 11.0 km

Getting around

  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    24 min drive

Restaurants

  • Yaqui Parrilla Sonorense
    2 min walk
  • Applebee's Valle Alto
    7 min walk
  • Spexia
    1 min walk
  • El Pollo Loco
    5 min walk
  • La Estrella
    6 min walk

About this property

Stay Inn Hotels

Hotel connected to a shopping center
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Stay Inn Hotels. Take some time to relax at the onsite spa. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), access to a nearby health club, and outdoor furniture
  • Barbecue grills, a front-desk safe, and smoke-free premises
Room features
All 53 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers
  • 50-inch flat-screen TVs with premium channels
  • Griddles, heating, and daily housekeeping

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SAR 366 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MXN 95 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Griddle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 350.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 95.00 for adults and MXN 95.00 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay) plus MXN 350.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
24-hour pool access
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stay Inn Hotels Hotel
Stay Inn Hotels Reynosa
Stay Inn Hotels Hotel Reynosa

Frequently asked questions

Does Stay Inn Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Stay Inn Hotels pet-friendly?

Yes, Stay Inn Hotels allows cats and dogs (limit 2 total). There's a fee of MXN 350 per pet, per day. A cleaning fee of MXN 350.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Stay Inn Hotels?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Stay Inn Hotels?

Check-out is at noon. Late check-out is available for MXN 350 (subject to availability).

Where is Stay Inn Hotels located?

Situated in a shopping district, this spa hotel is 0.5 mi (0.9 km) from Plaza H100 and within 3 mi (5 km) of Peripheral Path Plaza and Parque de Beisbol Adolfo Lopez Mateos. Mercado Zaragoza and Reynosa City Hall are also within 6 mi (10 km).

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Reviews

Stay Inn Hotels Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 96 out of 192 reviews
Rating 8 - Good. 45 out of 192 reviews
Rating 6 - Okay. 29 out of 192 reviews
Rating 4 - Poor. 11 out of 192 reviews
Rating 2 - Terrible. 11 out of 192 reviews

Reviews

10/10 Excellent

Carlos

Liked: Amenities
Good service
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay.

Beautiful place, clean, excellent service and breakfast too. I like it.
Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very in line with the price offered, spectacular that they have WhatsApp chat, and not just a landline, that's a plus, difficult to find a hotel in Mexico that has it.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great costumer services the staff super friendly the only little problem was that of the sheets had a red stain of what it looked like nail polished but no big deal
Stayed 1 night in Jul 2024

6/10 Okay

Roberto

Liked: Cleanliness, room comfort

Nice stay but had some stressful issues

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.
Stayed 5 nights in Oct 2023

4/10 Poor

Julieta

Disliked: Cleanliness, amenities, property conditions & facilities
Could improve
Stayed 2 nights in Dec 2025

2/10 Terrible

abril

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024

10/10 Excellent

Karyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!
Stayed 1 night in Jun 2023

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 1 night in Jul 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better that the pictures
Stayed 1 night in Aug 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Florisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2023

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Ok
Stayed 1 night in Aug 2024

6/10 Okay

Kasandra

Disliked: Staff & service
We asked for a blanket late at night, and they said there was no staff to provide what we needed
Stayed 1 night in May 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this
Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy limpia y el personal fue muy amable
Stayed 1 night in Dec 2025

4/10 Poor

Fabián

Liked: Staff & service
Disliked: Amenities
Toallas muy viejas y dañadas Agua caliente tardaba en salir 10 min No atendieron solicitud para accesar a tv por cable
Stayed 1 night in Dec 2025

10/10 Excellent

Maria A.

Liked: Amenities
Pet friendly, clean rooms and professional staff.
Stayed 2 nights in Nov 2025

8/10 Good

Humberto

La habitación y el personal, todo bien.
Stayed 1 night in Nov 2025

2/10 Terrible

hector

Disliked: Cleanliness, amenities, property conditions & facilities
El personal de recepcion fue amable pero muy Mal color a drenaje en pasillo, pasillo descuidado sucio, habitacion con Mal color, sucia, paredes manchadas, cabecera de cama manchada con labial o Algo rojo, decidimos no quedarnos. honestamente muy desagradable.
Stayed 1 night in Nov 2025

8/10 Good

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación muy amplia y cómoda. Tenía habitación en segundo piso, tuve q subir con maleta por escalera, se escucha muchísimo el ruido de la avenida toda la noche, y el agua de la regadera sale muy poca y sin presión. La cama cómoda y habitación limpia.
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Habitación con falta de amenidades (cambio o reposición)
Stayed 2 nights in Oct 2025