"The rooms were clean, the staff was super nice, parking was great. It was me, hubby, and our dachshund in one room. My 88 year old mother was in the room next door. We have always picked this hotel when visiting Covington. We have never had any problems."

"The property advertise shuttle to and from airport, this is a total LIE. I had to Lyft there and back inquiring and extra $120 expense. Called the front desk several times to confirm the shuttle service to be lied to and hung up on, yes the clerk hung up the phone on the call while I was stranded at the airport. Finally got to the hotel was given a room with 2 queen beds when I paid for a suite, when l asked the front desk the same clerk said all the rooms are suites, another lie, the...