"Great place to stay"

"Couldn't check in because I didn't have enough on my card for the deposit and pet fee that was not advertised. I was in a desperate position and I'm sure came off high strung. The front desk person took great joy in telling me how happy he was that I wouldn't get my money back, because I had already paid for the room. I thought I was going to have to sleep in my car, 900 miles from home. Luckily I found a safer hotel."