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"Good in everything"

"Everyone is great at this hotel. I strongly recommend it to anyone who wants to visit Singapore. I love going to their dining area. The staff are great especially Mary, Kriselle, Princess, Henry and the management."

"Beautiful stylish hotel with friendly & courteous staff, easy access to surrounding areas "

"It was great experience"

"It was wonderful stay."

"Wanted a mini stayca to recharge and decompress from life and im so glad that i chose Hotel Jen; check in was a breeze and was very kindly given early check in and late check out. Booked myself with lounge access too and enjoyed their coffee, cookies and breakfast for the next day. Will be back for more again :) thank you Hotel Jen! P.S: The pool was nice but there were too many kids playing noisily, screaming and somersaulting into the pool. Will be good if lifeguard or management can speak to their parents as they are disturbing the rest of the hotel guests at the pool. "

"This hotel is a reasonably affordable place to stay with all the necessary amenities. We particularly love the buffet that offers an array of delicious dishes and fresh vegetables and fruits. We also appreciate the fabulous location that take us only minutes to our destinations. "

"Overall, I had a great experience—excellent service and a well-maintained hotel. However, there were a couple of drawbacks worth noting. First, the bathroom design isn’t fully separated from the main room. If you're sharing the space and someone is sleeping, turning on the bathroom lights or using the facilities can easily wake them. This setup isn’t ideal for guests with different schedules or for anyone needing to use the restroom during the night. Additionally, there are no self-service laundry facilities on-site. I was directed to the nearby Victoria Hotel, which does offer laundry machines, but the setup was less than ideal—the washer and dryer are located outdoors, under a shaded area. While functional, it wasn't the most comfortable or convenient arrangement. We did appreciate that the hotel allowed us to use their shower rooms before we went to the airport as we had to check out by noon and our flight did not depart till 9pm. That was definitely a very nice option! Hotel was close to Chinatown (about a mile) and an easy walk there and back with plenty of eateries and shops to peruse on the way there and back. "

"The hotel smells good, easy access to everything, staff are polite"