"When we first arrived we were greeted by a huge leak in the laundry room and bathroom that I’m not sure how whoever prepared the unit for our arrival did not see. We had fans and de-humidifier machine for some days that were loud and made it hard for me to drown out when I was in work meetings as I work remotely. After the leak was fixed someone was supposed to come back to patch up the holes which seemed like bugs were coming from because we found more bugs than we did before the ceiling was...

"The condo itself was clean, beautiful, and located in a safe area. The two-bedroom unit was well-appointed with quality furniture and appliances, and the welcome kit with coffee and snacks was a nice touch. Its location was also convenient—just a 4-minute drive from our church conference. Unfortunately, our stay was impacted by several operational issues. We were told that check-in instructions would be provided 30 minutes before arrival, but they never came. Upon arrival, I had to piece...