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"The front desk staff was amazing! We checked in during a rain storm and the hotel had been hit by lightning and their computers and they computers were out. The staff maintained their professionalism and got us in a room quickly. Thank you for your help "

"Wildlife on property. Great breakfast. Amazing spa. Great rooms. Professional atmosphere. My favorite hotel in Santa Cruz."

"N/A"

"great place to stay!"

"Good hotel. Very contemporary; buffet breakfast included. We walked to the old part of the city/cathedral - probably about 40 minutes walk but can stop for a coffee along the way! Restaurant and bar in hotel. Hotel also close to many other restaurants/bars"

"Enjoyed our stay. Warm welcome from the staff and great service. Highly recommended"

"The transfer from the airport is a bit tricky, look for a guy with a black polo and an orange logo… once in the hotel if you arrive late the kitchen might not be working and there are few options to have late dinner. The room was very spacious and clean, I had a great night sleep but it took around 40 minutes for the AC to cool the whole space as the room is extremely big and they don’t run the A/C 24/7… Breakfast was basic and the hot options were cold, but as I was hungry I was able to have...

"Great deal"

"Very good."

"Staff is very patient and professional. Property is very clean and well maintained."

"Black mold in the corner on the ceiling of the shower, ants in the sugar container during breakfast, did not feel like a 4 Star hotel. Was cheap though"

"Great room, spacious, quiet and the shower was great"

"Las habitaciones muy limpias y el servicio de limpieza igual. El desayuno muy agradable, con una hermosa vista de la Ciudad. Las atenciones de la recepción inmejorables y siempre con todos los detalles muy presentes. El entorno muy limpio y agradable Muy linda experiencia"

"Llegaba a mi cuarto despues de un largo dia y siempre lo encontraba limpio . Internet muy bueno . Servicio muy bueno."

"Great location, nice and quiet neighborhood."