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Hotel Mamá Carlota

3.5 star property
Comfortable hotel, walk to Zenea Garden

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Mamá Carlota

Property entrance
Courtyard
Courtyard
Signature Double Room, 1 Queen Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board
Restaurant
Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000
  • Popular LocationAlameda Hidalgo Park17 min walk
  • Popular LocationAqueduct of Santiago de Querétaro3 min drive
  • Popular LocationCorregidora Stadium6 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)38 min drive

Room options

Signature Quadruple Room, 2 Queen Beds, Non Smoking

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Double Room, 1 Queen Bed, Non Smoking

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Double Room, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Querétaro

Located in Querétaro, Hotel Mamá Carlota is in the historical district. San Francisco Temple and Aqueduct of Santiago de Querétaro are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Zenea Garden. Looking to enjoy an event or a game? See what's going on at Plaza Santa Maria Bullring or Corregidora Stadium.

What's nearby

  • Zenea Garden - 5 min walk
  • Alameda Hidalgo Park - 17 min walk
  • Aqueduct of Santiago de Querétaro - 3 min drive
  • Plaza Santa Maria Bullring - 5 min drive
  • Corregidora Stadium - 6 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • Maximiliano - 3 min walk
  • El Cachanilla Tacos & Beer - 4 min walk
  • Churros Corregidora - 3 min walk
  • Terraza la Grupa - 3 min walk
  • Restaurante Maria Dolores - 4 min walk

About this property

Hotel Mamá Carlota

Hotel near Zenea Garden
Located close to San Francisco Temple and Santa Rosa de Viterbo Temple, Hotel Mamá Carlota provides free breakfast (local cuisine), a terrace, and a library. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, a front-desk safe, and luggage storage
  • A 24-hour front desk, a water dispenser, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Mamá Carlota include amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch Smart TVs with premium channels
  • Balconies or patios, free infant beds, and ceiling fans

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–noon

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Is Hotel Mamá Carlota pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mamá Carlota?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mamá Carlota?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Mamá Carlota?

Check-out is at 11:00 AM.

Where is Hotel Mamá Carlota located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Zenea Garden and San Francisco Temple. Alameda Hidalgo Park and Santa Rosa de Viterbo Temple are also within 1 mi (2 km).

Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 191 reviews" "
Rating 8 - Good. 49 out of 191 reviews" "
Rating 6 - Okay. 14 out of 191 reviews" "
Rating 4 - Poor. 4 out of 191 reviews" "
Rating 2 - Terrible. 9 out of 191 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night here!!
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Juana, Riverside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 8 nights in Feb 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2023

4/10 Poor

Eugen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a few blocks away, this was not told on Expedia web site. Booked with breakefes inclooded. Was told the next morning by stuff, there is no braekefest. Safe your monney
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveler
Stayed 1 night in Nov 2023