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Hilton Garden Inn Queretaro

3.5 star property
Downtown Querétaro's outdoor pool offers a refreshing break between activities, while free WiFi keeps travelers connected during meals at the on-site restaurant

Choose dates to view prices

Travelers find Hilton Garden Inn Queretaro ideally located in Downtown Querétaro. Amenities include an on-site grocery store, laundry services, outdoor pool, 24-hour gym, dining at 1917 restaurant, and free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is SAR 249
SAR 297 total
includes taxes & fees
6 Jun - 7 Jun

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includes taxes & fees
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About this property

Hilton Garden Inn Queretaro

  • Hotel near Aqueduct of Santiago de Querétaro
  • Take advantage of a grocery/convenience store, a terrace, and dry cleaning/laundry services at Hilton Garden Inn Queretaro. The on-site restaurant, 1917, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), an electric car charging station, and tour/ticket assistance
    • A front-desk safe, free newspapers, and concierge services
  • Room features
  • All 102 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with designer toiletries and bathtubs
    • 42-inch plasma TVs with cable channels
    • Wardrobes/closets, refrigerators, and microwaves

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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
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The price is SAR 396
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 21 to August 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Queretaro have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool is closed seasonally each year from August 21 to August 24.

How much does it cost to stay at Hilton Garden Inn Queretaro?

As of 22 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Queretaro on 6 Jumada II 2026 start from SAR 249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Queretaro pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Queretaro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Queretaro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Queretaro located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Querétaro General Hospital and HILVANA Shoe & Fashion Outlet. Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 512 out of 956 reviews
Rating 8 - Good. 279 out of 956 reviews
Rating 6 - Okay. 92 out of 956 reviews
Rating 4 - Poor. 33 out of 956 reviews
Rating 2 - Terrible. 40 out of 956 reviews

Reviews

Verified

8/10 Good

Faustino

Liked: Cleanliness, property conditions & facilities
Clean rooms, very nice staff and location was great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort

A good place to stay, I recommend

Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

JOSE ALONSO

Liked: Cleanliness, staff & service, property conditions & facilities
excelente hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I stayed with my family for a weekend and enjoyed our stay there.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Amaris

Disliked: Cleanliness, amenities
Felt safe but no free breakfast, no free coffee and carpet looked so dirty and old.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy carpet in my room. Swimming pool out of service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jose F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel Business Class
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night with a small child. Felt safe and would stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Antonio

Worn

Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

diego

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ernesto

Liked: Cleanliness
s
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Franco

Liked: Amenities
.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
00
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Gerardo

Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023
Verified

4/10 Poor

enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Francisco

Liked: Cleanliness
Limpio
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Apr 2026