Find hotels in Quatt Malvern from SAR 147

"Love this hotel, clean, a double bed each, lovely staff and a fab breakfast. Only slight downside this time was the shower had a crack in the head and it leaked. "

"We were a late check in but accommodated well for us. Room was clean and ready. Had parking and the breakfast was lovely."

"I almost never write reviews, but my experience was unpleasant and should be corrected. The woman checking us in was lovely and professional. We were traveling with our assistance dog and she asked for paperwork to prove it, which I provided after searching through emails. Later when I came down to grab delivery I mentioned that assistance dogs aren’t required to have “paperwork”, and she might pass this along to her supervisor because living with disabilities is already a constant hassle and they should consider changing how they approach things. Obviously, I understood this was not her personal policy. The manager appeared to be listening in and then began addressing me saying that it is their policy to have proof. I said I understood but pulled up information about the Equality Act and assistance dogs that confirmed what I had mentioned earlier. Then she pulled up the Staycity website saying they charge extra for dogs and would be charging an extra cleaning fee. Keep in mind I had already shown proof that our dog was an assistance dog and she behaved perfectly the entire time. I informed her that this was discrimination and that an assistance dog is not considered a pet, but more like a medical device. Additionally, the law doesn’t require “proof” as there is no comprehensive assistance dog registry. It was a strange encounter that definitely left a bad impression. I had no personal vendetta, just wanted to make things easier for the next person. "

"Yes"

"Excellent food offers"

"The whole stay was fantastic, the staff couldn't do enough for me. The breakfast was of great quality, and the meeting I had with my company the day after was well catered for. Lunch was also fantastic. Thank you."

"Hotel was spotless, we had a family room which had plenty of room and amenities. Staff were amazing and so friendly, breakfast was plentiful and had many options. We parked at the b4 car park which was a close walk and received a discount on check out."

"Really nice hotel in a great location. Staff were very friendly and helpful. Shower was a bit dated with tiled flooring and sliding doors that weren’t on their rails correctly but the rest of the room was great."

"Good location. Good decoration. 5 star staff. Clean room. I recommend this place and I will definitely stay there again "