"I would like to commend Joseph Lin for his helpfulness when I need to make last minute adjustments to my booking. He took the extra step to help us find out how we could liaise with Expedia to make the arrangements. Overall the hotel is clean and has good amenities."
"All good. I understand that the hotel is planning on installing more water dispensers on each floor, which would be much more eco-friendly than providing water bottles in each room. I'll look forward for it."