"You sold me a closed hotel and not yet refund"

"Air-conditioned bit ok...not much shops near the hotel...The staff was really dissapointed us when check in.."

"エアコンは共用部のみに設置されていますが室内も十分涼しかったです。"

"Get the room just right opposite of reception. Request to change room but they said full already. Very poor soundproof. Room look from photo is not that small but actually is very small."

"It is not about the property. The apps provider is terrible. Expedia said room available, i booked and paid. Unfortunately, when arrived hotel, the hotel said all fully booked and I lost my money."