"I want to start with the positive. The bedroom had 2 queen size beds and was beautiful, however the floor was dirty full of dust. The hotel manager was awful and told us that they could not locate our reservation, then wanted to charge us more for the room,they never had breakfast for the entire time of our stay, on day 1 we did not have hot water but on day 2 we did, on day 3 we did not have hot water, the hotel was filthy full of trash and they even had a dirty mattress by the pool. Its not...

"Nome"

"Excelente servicio, desde que llegas te hacen sentir como en casa, muy amables y muy limpio el hotel. El desayuno delicioso. Lo recomiendo ampliamente. Volveremos pronto. Soy Colombiana y lo recomendaré a todos los colombianos que vayan a venir. Espectacular…"

"Not worth the price "

"El hotel se encuentra muy bien ubicado, sin embargo el lugar es muy viejo y se ve algo deteriorado. Se pueden mejorar las instalaciones. No tiene wf en las habitaciones."

"Hospedaje Panquilma / Tambo II — Warning to All Travelers Do not book this property. Although the hotel has changed its name to Tambo II, the listing for Hospedaje Panquilma remains active on both Hotels.com and Expedia, creating a misleading and inaccurate booking experience. I reserved a room on November 29, 2025, and upon arrival was told that the hotel had no record of my reservation and no longer operates under the name Hospedaje Panquilma. Staff informed me that the individual...