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"Good location and parking was easier than I worried about (ie no problems)!"

"Excellent check in with good advice from Meg on places to eat in Chester. "

"I have stayed at this hotel three times over the last month, and will be staying again over the next couple of months. The hotel is in a nice location surrounded by countryside and is very quiet, the leisure facilities are excellent as are the dining options, but best of all it’s the staff who make this hotel well worth the visit, all staff are welcoming and helpful and are always available if you need anything, and a special mention to Olivia the young lady who works in the bar and grill of an evening, she is always smiling and happy, she literally never stops, constantly making sure guests and patrons have everything they want, a lovely hotel with lovely staff."

"Convenient to airport for late arrivals or early Checkin. Very comfortable rooms and beds with a safe. Staff very personable and helpful Free breakfast from 4 am"

"A"

"Ideal for a city centre break. Friendly and helpful staff. "

"We stayed with our dog - very late arrival and paid for late check out. It was nicer than we expected and the staff and services were all great. Very comfy bed. We had lunch the next day and the food (Chicken Caesar Salad especially!) was all lovely and the staff exceptional. Nice gardens. Loads of parking. I’d been worried it wasn’t going to be as nice as the photos since their own website doesn’t work on Apple products, it seemed strange! We were let down a little by the failure of the electric charger. We’d not been certain we’d get to charge there but when we found it available on arrival we were so pleased. We wasted 30min trying to get it working but finally gave up. The staff weren’t particularly interested, stating ‘it isn’t theirs’ but since they allow “EV Project” to be on their site I think they should take some responsibility or at least log/report issues. (Currently trying to get my ‘mandatory £30 deposit from that company.) So I’d recommend others not waste time trying to charge and do that elsewhere. (Billy Jeans if you’re heading into North Wales is a good option). "

"Our Stay was fabulously Staff great Lucy & Kat were so helpful lucy is an asset to The Village Hotels.. Food was great & again staff helpful & friendly "

"From booking to leaving the whole experience has been amazing.we had a very pleasant greeting and our room was upgraded. The room was on the first floor , very pleasant room with settee seperate bathroom , tea coffee facilities and robe with slippers. We used the spa and the breakfast was included i had porridge and toast with ample tea. My husband upgraded to an omlette which was tasty. Fantastic service and we were made to feel special. Thank you "