Resorts in Puerto Plata

"Beautiful location. Great amenities. Friendly staff. Food was excellent. Definitely would like to return to this resort. "

"Este resort todo incluido es altamente recomendable, limpio, excelente servicio, buena comida, muchas actividades para hacer, bonita la piscina, la playa, los restaurantes. El personal muy amable !!!!!! Mi unico consejo seria que el equipo de animacion demuestren mas animo, mas energia, las actividades en el area de la playa eran muy basicas, creo que les falta mas emocion, super apagados. "

"Overall the resort was great. I was there for a wedding and enjoyed the stay. I think improvements can be made when trying to make dinner reservations. The VIP office was closed whenever I tried to make a dinner plans and had to call from my room phone. I also think for the VIP price, Wi-Fi should be offered. Had the most fun at Harmony Beach. Manny was very attentive and provided the best service."

"In general the staff was friendly but poorly trained and had very limited communication skills. Suite was very modern but not practical. (Only mirrors in bathroom. Bathroom lights so poor hard to shave. Electricity failures common, water would cease running without warning. Particularly bothersome in the shower. Air conditioning so loud when on that it couldn't be used while sleeping. Beach had fancy beds rather than lounges, but no where near enough to handle the crowd. Guest joke, "ask...

"Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

"There was no holiday when we arrived, it had been changed by a lifestyle member to VIP, we had room only and unless we paid 5,445 dollars for food we couldnt stay. Be aware of lifestyle holidays they will scam you, we lost all our money and holiday."

"Excellent I recommend 100/100"

"Te vende un habitacion y ll3gas y te obligan a pagar 500 dolares de all inclusive"

"Stay here if all othet possibilities are exhausted. "

"Our reservation got cancelled a night before. This was the worst experience ever. We had to get other reservations the day of. This is terrible customer service."

"My famiñy and I enjoyed our 2 week vacation in the Dominican Republic. Tracy was a great host. We had a minor issue at check-in but Tracy jumped in to fix the problem. I highly recommend Tracy to anyone looking to stay in a very comfortable suite in a great location where everything is right near you. She really cares about your stay!"

"I appreciate the friendly hospitality but speaking english must be upgraded to communicate better. Regards."