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Tropical

3.0 star property
Comfortable spa hotel, walk to Plaza del Charco

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Tropical

Free cribs/infant beds, free WiFi, bed sheets
Front of property
Free cribs/infant beds, free WiFi, bed sheets
Meeting facility
Lobby
Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle Puerto Viejo, 1, Puerto de la Cruz, CN, 38400
  • Popular LocationPlaza del Charco2 min walk
  • Popular LocationLago Martianez Swimming Pools12 min walk
  • Popular LocationLoro Park18 min walk
  • AirportTenerife (TFS-Tenerife South)71 min drive

Room options

View all photos for Double Room (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room (2 pax)

8.2/10 Very Good

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Shower/tub combination
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony (2 pax)

Highlights

Balcony or patio
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
TV
Shower/tub combination
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (1 pax)

Studio (1 pax) | Free cribs/infant beds, free WiFi, bed sheets

Studio (1 pax)

10/10 Exceptional

Highlights

Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Griddle
Wardrobe or closet
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony (1 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony (1 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Shower/tub combination
Private bathroom
Microwave
  • 30 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

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Free WiFi
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7.4 out of 10, Good, (386)
The price is SAR 265
SAR 284 total
includes taxes & fees
3 Jum. II - 4 Jum. II
Sol Puerto De La Cruz Tenerife

About the neighborhood

Puerto de la Cruz

Located in Puerto de la Cruz, Tropical is near the beach. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools. Don't miss out on a visit to Botanical Gardens.
Visit our Puerto de la Cruz travel guideOpens in a new window

What's nearby

  • Plaza del Charco - 2 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Taoro Park - 14 min walk
  • Loro Park - 18 min walk
  • La Paz Lookout - 20 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • Compostelana Plaza - 1 min walk
  • Hannen Barril - 1 min walk
  • Compostelana - 1 min walk
  • Slow Coffee Tenerife - 1 min walk
  • Mazaroco - 3 min walk

About this property

Tropical

Hotel near Plaza del Charco
Located close to Taoro Park and Lago Martianez Swimming Pools, Tropical provides a rooftop terrace, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a kid's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), a vending machine, and luggage storage
  • 1 meeting room, tour/ticket assistance, and a front-desk safe
  • Concierge services, a TV in the lobby, and an elevator
Room features
All guestrooms at Tropical boast comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, griddles, and free infant beds

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking within 1969 ft

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Griddle

More

  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Tropical Hotel Puerto de la Cruz
Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical
Aparthotel Tropical Tenerife/Puerto De La Cruz
Tropical Hotel
Aparthotel Tropical
Tropical Puerto de la Cruz
Tropical Hotel Puerto de la Cruz

Frequently asked questions

Does Tropical have a pool?

Yes, this property has an outdoor pool.

Is Tropical pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tropical?

There is free parking nearby.

What time is check-in at Tropical?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Tropical?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Tropical located?

Situated near the beach, this spa hotel is within a 15-minute walk of Plaza del Charco, Garden Beach, and Lago Martianez Swimming Pools. Taoro Park and La Paz Lookout are also within 1 mi (2 km).

Tropical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 22 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Barrington

Disliked: Staff & service
The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nem azt a szobát kaptam, amit vásároltam!
Stayed 5 nights in Jun 2021

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Stayed 7 nights in Jan 2020

6/10 Okay

Muriel

Liked: Cleanliness
Well located- get what you pay for.
If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Stayed 18 nights in Oct 2019

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse suite.
Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
Stayed 6 nights in Jan 2019

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY unsatisfactory and unprofessional.
The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Stayed 1 night in Jan 2019

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Tropical, Plaza del Charco
Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Peter, Suffolk, England

Liked: Staff & service
Disliked: Cleanliness, room comfort
close to everything
Bed uncomfortable, no balcony, pool on topof 7th floor, breakfast good,excellent location.