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Hotel Santa Rosa

3.5 star property
Discover history and modern convenience in Cholula, with free valet parking and an all-ages arcade after exploring ancient sites.

Choose dates to view prices

Hotel Santa Rosa By Rotamundos in historic Cholula offers a refreshing retreat with a welcoming garden and playground. Guests enjoy WiFi, an arcade/game room, and a bar. The attentive concierge staff consistently impresses with their helpful service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Down comforters, individually decorated, iron/ironing board, free WiFi

Standard Double Room

Highlights

Individually decorated
Flat-screen TV
Down duvet
Rainfall showerhead
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, individually decorated, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Flat-screen TV
Down duvet
Rainfall showerhead
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Studio Suite

Business Studio Suite | Down comforters, individually decorated, iron/ironing board, free WiFi

Business Studio Suite

Highlights

Individually decorated
Flat-screen TV
Down duvet
Rainfall showerhead
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle portal Guerrero ext. 5., Colonia Centro, San Pedro Cholula, PUE, 72760

What's nearby

  • San Gabriel Convent - 3 min walk - 0.3 km
  • Plaza de la Concordia - 3 min walk - 0.3 km
  • Zócalo - 7 min walk - 0.6 km
  • Great Pyramid of Cholula - 10 min walk - 0.9 km
  • La Virgen de los Remedios Sanctuary - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 26 min drive
  • Puebla Intl. Airport (PBC) - 28 min drive

Restaurants

  • Churrería Las Duyas
  • Domino's Pizza
  • Resturante Bar Enamorada
  • Taquería del Zócalo
  • La Última Estación Restaurantes

About this property

Hotel Santa Rosa

Hotel near Great Pyramid of Cholula
Consider a stay at Hotel Santa Rosa and take advantage of a garden, a playground, and an arcade/game room. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • Free valet parking
  • A banquet hall, concierge services, and a TV in the lobby
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms are individually decorated, and offer amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Limited onsite valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - HTR191129TL6
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Santa Rosa By Rotamundos
Hotel Santa Rosa By Rotamundos Hotel
Hotel Santa Rosa By Rotamundos San Pedro Cholula
Hotel Santa Rosa By Rotamundos Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Santa Rosa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Santa Rosa?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Rosa?

Check-out is at noon.

Where is Hotel Santa Rosa located?

Located in Cholula, this hotel is within a 15-minute walk of Plaza de la Concordia and Great Pyramid of Cholula. San Gabriel Convent and Templo de San Gabriel are also within 5 minutes.

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Reviews

Hotel Santa Rosa Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 29 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 10 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

Reviews

10/10 Excellent

Herica

Liked: Amenities, property conditions & facilities
Very clean, and great place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is located in the main square of the city. Restaurants and places around very close to walk
Stayed 1 night in Nov 2024

10/10 Excellent

Herica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was super sweet! Upon checkout we were able to leave our luggage so we can enjoy our last day in town. The hotel is literally in the center!!!! Loved it! Loved the location!
Stayed 1 night in Jul 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was comfortable with responsive staff. The water pressure was good but the water was mild – not ideal for a winter visit but comfortable and safe. We explored nearby attractions and spent quiet mornings at the near by restaurants and zocalo. The staff was responsive and friendly! The only thing missing was information on the mural and beautiful art throughout the hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
It was a nice clean place to stay. The hotel is very pretty yet they keep the hotel lights off in common areas not showing off the beautiful murals...it's like a sleepy hotel in a very vibrant town. They only gave us 2 very worn towels. The 2nd night gave us 4. The area was walkable distance to lots of local life. So much to explore....my favorite was the market. Great food, delicious - in there at VERY good prices.
Stayed 3 nights in Jul 2024

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
While the hotel was nice and clean, the water pressure was weak and unreliable. Not to mention the weak wifi that was only strong in the main floor, but becoming weak once you get to your room.
Stayed 3 nights in Sep 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Room comfort

NOISY! NOISY! NOISY!

NOISY NOISY NOISY! Food was a rip off.
Stayed 1 night in Jun 2023

2/10 Terrible

Herica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time I stayed here, and the last time (on 3rd time) i had issues with the shower, but I thought it would be better next time, but I believe it is time for me to see other options. This time I not only I had a bad experience with the shower, but the pillows were horrible as well. I asked to change them, but they never did. I can see the employees were tired or they just don't like their jobs. Very unfriendly people. The Hotel is located in a very nice place but I will not be staying here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Chung-li

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. Too noisy. Room supy far behind standard . Staff friendly.
Stayed 7 nights in Oct 2022

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took time to get someone in the front desk. No rooms are accessible and the stairs handle to the first floor was not easy to grab. No air dryer in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel Ángel

Liked: Staff & service, property conditions & facilities
Está muy bonita y se puede disfrutar la estancia, muy tranquilo y su restaurant. Muy bonito y buen servicio
Stayed 1 night in May 2025

10/10 Excellent

Maria del Rocio

Liked: Cleanliness, staff & service, amenities
Muy buen servicio del chico de la recepcion. Me gustaría que el estacionamiento al que llevan los coches estuviera cerca par yo estacionarlo y llevarme mis llaves
Stayed 1 night in Feb 2025

8/10 Good

Jesus

Liked: Staff & service, property conditions & facilities, room comfort

Hotel centro de san pedro cholula

El cuenta con una excelente ubicación, sin embargo las habitaciones están descuidadas, de las peores toallas que me han tocado, realmente viejas y en mal estado.
Stayed 4 nights in Dec 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place its really nice and comfortable, walking distance to whatever you want to go, the restaurants are exactly outsude the hotel, I preferred the restaurant called Sagrata, the food was amazing and the service was excellent.
Stayed 2 nights in Nov 2024

6/10 Okay

Jorge

Liked: Cleanliness
Disliked: Staff & service
Al parecer, no hay ventanas en este hotel. Se que hay travaluces, pero es insuficinete luz. Uno se siente en una cueva hospedandose en este hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buen servicio,,muy recomendable
Stayed 2 nights in Oct 2024

4/10 Poor

Luis Francisco

Liked: Cleanliness
Salimos porque teníamos un evento y al regresar, estaba cerrado el hotel, nadie abría y tardamos un buen rato en que nos contestaran el teléfono en recepción para que nos hicieran un interrogatorio vía telefónica y pudieran ir a abrirnos para entrar a nuestras habitaciones. En la zona hay mucho homeless y no es agradable esperar afuera.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al ser 15 de septiembre, la verdad que muy ruidoso, por lo demás todo muy bien!!
Stayed 1 night in Sep 2024

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 1 night in Aug 2024

10/10 Excellent

sergio hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente, el joven de la recepción muy amable, la ubicación todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

agustin

bien ubicado para una visita rapida

fue dificil encontrarlo en la plaza principal de Cholula, ya estaba cerrado cuando fui eran las 11 pm, pero el personal amable, el cuarto difería del que aparece en la foto...para descansar unas hrs estuvo bien
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El hotel está en una excelente ubicación, el trato siempre muy amable tanto en el hotel como en el restaurante. Las habitaciones son amplias, y limpias, recomiendo mucho el lugar.
Stayed 2 nights in Aug 2024

8/10 Good

Saray

Liked: Cleanliness, staff & service, amenities
Tiene muy buena ubicación, la entrada al hotel es por un restaurante, la limpieza y el personal está súper bien, solo que se escucha todoooo de una habitación a otra, literal no pude dormir porque había unas personas platicando en otro cuarto.
Stayed 1 night in Jul 2024

8/10 Good

José Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo malo que no hay estacionamiento cerca
Stayed 1 night in Jul 2024