Save

Hotel Palace Puebla

3.0 star property
Comfortable Colonial hotel, walk to Zócalo de Puebla

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Palace Puebla

Hallway
Exterior
Standard Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Restaurant
Desk, laptop workspace, iron/ironing board, free WiFi
Reviews
8.0

Very good

Popular amenities

  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla2 min walk
  • Popular LocationPuebla Cathedral7 min walk
  • Popular LocationPuebla Convention Center8 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)43 min drive

Most relevant reviews

Room options

Standard Room, 2 Double Beds

9.2/10 Wonderful

Highlights

Flat-screen TV
Fan
Hair dryer
Private bathroom
Satellite channels
Desk
Laptop workspace
Mobile key entry
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

8.7/10 Excellent

Highlights

Flat-screen TV
Fan
Hair dryer
Private bathroom
Satellite channels
Desk
Laptop workspace
Mobile key entry
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Puebla

Located in Puebla, Hotel Palace Puebla is in the city center. Zócalo de Puebla and Puebla Cathedral are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 2 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 8 min walk
  • Centro Expositor - 7 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • Starbucks - 1 min walk
  • Hotel Royalty Centro - 2 min walk
  • Antigua Taqueria la Oriental - 2 min walk
  • Vips - 1 min walk
  • The Italian Coffee Company - 2 min walk

About this property

Hotel Palace Puebla

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, Hotel Palace Puebla provides an art gallery on site, a shopping mall on site, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Breakfast (surcharge), smoke-free premises, and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and a front-desk safe
Room features
All 60 rooms have comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–noon: MXN 100-250 for adults and MXN 100-250 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Shopping mall

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 26
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 100–250 for adults, and MXN 100–250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Is Hotel Palace Puebla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Puebla?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Palace Puebla?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM.

What time is check-out at Hotel Palace Puebla?

Check-out is at noon.

Where is Hotel Palace Puebla located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla, Puebla Cathedral, and Puebla Convention Center. Fort Loreto and Centro Expositor are also within 3 mi (5 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

Hotel Palace Puebla Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 132 out of 355 reviews" "
Rating 8 - Good. 134 out of 355 reviews" "
Rating 6 - Okay. 51 out of 355 reviews" "
Rating 4 - Poor. 18 out of 355 reviews" "
Rating 2 - Terrible. 20 out of 355 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 6 nights in Feb 2023

10/10 Excellent

RUBEN

Stayed 1 night in Jan 2023

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Giovanny

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
I really liked that it was close to many historical and tourist areas I felt safe the problem I didn’t like was cleanness of the room, the floor was so dirty and dusty the toilet seat had stains on it and the shower head didn’t spray out that much water.
Stayed 2 nights in Apr 2022

10/10 Excellent

rossitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2022

10/10 Excellent

Eduardo

Stayed 2 nights in Feb 2022

8/10 Good

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Puebla
Nice place in downtown area.
Stayed 1 night in Jan 2022

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Jan 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Los colchones de la recamara pesimos , duros como tabla
Stayed 2 nights in Jan 2022