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"It's lovely to stay at an independent hotel rather than one of the chains, and this hotel retains the age and character of it's surroundings. Our room was large and comfortable and everything was spotlessly clean. From the quirky staircases to the charasmatic manager, this was a joy to stay in. Breakfast was outstanding, definately not the greasy help yourself job that is so common now. Parking is a little challenging, especially if your car is on the longer side, but that just reflects the nature of the town, and we were able to park a short distance away for a small fee. Would definitely come here again!"

"Brilliant hotel and lovely staff would stay again "

"Staff very helpful and Room very nice"

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"We stayed in penthouse. It had everything we needed. Was spacious clean and had lovely views"

"Ok stay. Room shower hopeless, no spray just dribble. Comfortable bed.Breakfast was good but staff slow to replenish everything, staff clearly lacked training. No HP sauce."

"Staff were excellent.Our room could do with a makeover "

"The staff were excellent professional and friendly. The food was very good both for dinner and breakfast. "

"The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful. "