"Really bad customer service! It is as confirmed about only a bot saying exactly the same polite sentences promising to help or to contact the hotel but never do.
They quickly received the hotelpayment and the information about the hotel was missleading information, unexisting services were mentioned on the hotel, no resoect of requests either and they did not even have a cooperation with the hotel.
Absolutely a scam! I wasted hours to contact them 4 times to get the status of my ticket,...
"We had a wonderful stay and would love to go back. The rooms were clean & comfortable and the location is nice w/ only a very short walk to the beach, but set back just a bit so it’s removed from traffic and a little quieter. The price also seemed very reasonable. If I had to find something to nitpick we could’ve used more electrical outlets, but that was pretty minor.
Most importantly, the staff was very helpful and accommodating. We had suffered multiple delays in arriving so I was worried...