Find all hotels by Red Roof Inn in Prudence Island, RI from SAR 415

"The hotel was very convenient, clean and the staff were very nice however we had a horrible night sleep. Our room was next to the service elevator which we did not know and it ran all night long keeping us up. It was too late at night to swap rooms once we were completely annoyed so we just stuck it out. When we told the manager in the morning he was apologetic but when we asked to get our money back the best he said he could do was a free breakfast. At least it was something however a fully or half compt room would have settled with me lot better. His excuse was that when they are very busy they have to put people in rooms that are of lower quality. My beef with that is that we were not warned and did not get a discounted rate for something the hotel was well aware that was sub par. This seems like bad business and totally not fare. I will never stay at Omni again. And if you do, make sure you are not next to a service elevator! "

"don’t listen to ANY of the negative reviews; it’s exactly what you need and want, especially before an early flight. "

"First of all, as soon as we arrived we had 2 toddlers and luggage and nobody even opened the front door for us. The service was terrible. We weren't able to shower for 2 days since the shower in our room was broken. We called the front desk and someone eventually came the next day and the shower was still not working properly. For a room of 4 people, only 2 towels were provided and we had to keep asking for more. After sharing that our stay was very bad, they offered us 15k points towards a future hilton stay. On the upside, the coffee was good and the restaurant inside the hotel was very good and had good service. It's a good pick for someone who missed their flight but not someone visiting Rhode Island, in general."

"Great staff!!"

"Clean room with a comfy bed and pretty view. Staff were professional and helpful. Shuttle to downtown was a nice amenity"

"Very reasonable price. Near downtown Newport vs. other Middletown hotels. Breakfast sandwiches were just adequate. Microwaved food is rarely good."

"Room was clean and comfortable"

"Room was clean and comfortable, check in and out was easy and quick with staff. There was enough parking."

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