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"Service."

"Always the great place to stay, staff is very friendly."

"the beds need a major upgrade. our shower curtain rod was broken and barely hanging onto the wall, the curtain was torn with holes in it and the toilet sounded like a jet engine taking off when flushed and the toilet ran for ever. the hot tub in the room was advertised for 2 people, if those people we 5ft tall and the size of a child"

"Loved staying here while attending an event at Mohegan Sun! The location is super convenient, close enough to the casino without paying those casino hotel prices. Definitely a more affordable option, and the short drive makes it worth it. I would absolutely stay here again whenever I have an event at Mohegan Sun!"

"This is my second time staying here, and I will do so again. I rated the amenities lower because I didn't use them."

"As soon as you walked into the hotel all you could smell was marijuana. Room smelled-musty Breakfast was cold and eggs were rubbery. Coffee was cold. Shower head was nasty with hard water stains. The hair dryer was sticky and dirty. And the shower when in made loud scratching noises. I will never stay at one of these hotels again, I’d rather pay a little more money eh and stay somewhere else."

"No fax machine set up for business."

"Beautiful spa and hotel. Comfortable beds. Ascot pub is great. Didn't try the others. Free shuttle to Mohegan Sun s a nice perk. I only put 'good' for a few things. And only because I feel at this price point, you're paying for attention to small details like messy caulk in my bathroom, broken tiles in the spa pool,and room service forgot utensils and said they'd be back in a minute but I had to call 15 minutes later and by then my food was cold (and wasn't cheap). If this was half the...

"Clean the room better."

"F"

"Staff was exceptional - no problem adjusting our booking, ran an ice scraper out to us as we were attempting to clear our windows."