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"Beautiful hotel, customer service excellent!!!!"

"Customer Service was exceptional! That alone is worth for me to go back"

"Very friendly staff and easy to get to from Napoli train station. Beautiful views from the rooftop terrace and food/drink was very nice"

"The hotel has an amazing view, superb staff, and is definitely customer service oriented. The shuttles run constantly to and from different parts of Capri and make travel and shopping easy. By far the best stay during our 2 weeks in Italy. Highly recommend!!!!!!"

"Great"

"Great location, super convenient for the train station. Staff was awesome, arrived at 730am, stored our bags, made a quick trip to Pompeii, and back to check in at 2pm. Plenty of food and shopping right outside. "

"We had such a pleasant stay at this hotel. All of the staff were so hospitable and welcoming. The room and all areas of the hotel were very clean. "

"It’s a wonderful hotel, with great rooms and staff overall. The surrounding area is a bit weird, but you can easily get a taxi (trusted by the hotel) and a shuttle from the center to the hotel every night."

"If you are looking to take one of the Ferry's out of Naples, and need to spend the night then Smart Hotel Napoli is the right choice. It is right next to a few different Ferry companies, and also where the Cruise Lines come in. It is in a busy area, however the Hotel is in a side, quiet area of an old Ferry building. We had to take a few minutes to find it, as the entrance is on a corner of the building. Check-in was quick and easy, and the staff were nice and friendly. Our room was clean and spacious. There was a small sitting area, the bedroom, and the bathroom. We did have an outside balcony area which was nice, though the days we stayed were humid outside. Luckily, the air conditioning was working. There is a restaurant right outside the check-in area with a full bar. Breakfast is included, and there was a nice selection and ample seating in the area. We enjoyed our stay, and are happy to recommend to others."