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"Beautiful property "

"Beautiful"

"The staff, the spa staff, as well as the excursion crew were friendly, professional, and so helpful. I would recommend the Windjammer to anyone."

"The property was serene and calming. We stayed in one of their luxe lodges with a view of the Piton mountains. Upon check-in we were greeted with the option of water, natural fruit juice, or rum punch. We were visiting for our honeymoon and the staff decorated the bed along with providing us with an assortment of chocolate and Prosecco. Breakfast is included and the breakfast was awesome! Along with made to order items such us omelets and their local breakfast, we were given an assortment of fruit and smoothie shot, along with options for coffee, tea, and drinking chocolate. We experienced the Soufriere experience through the hotel and that was the best decision. They drove us to each excursion in a private van and provided water and soda throughout the 3 hour excursion. Our driver even stopped at Soufriere docks in order for us to walk around for 30 minutes before bringing us back to the hotel. We could not have asked for a better start to our honeymoon."

"Awesome experience especially the music at nights and evenings. "

"Coconut walk staff needs to focus on cleaning the floor during breakfast, saw staff walk right over food on the floor. Tough to get a cup of coffee after being seated. Veronda breakfast service was excellent and we ate there most mornings."

"There is nothing negative I can say about Coco Palm. The staff at all levels are courteous, warm and professional. I must single out Claudine Gilbert, Vincent & Carlene (front desk), Joe (maintenance), Brian (bar), Jocelyne, Natasha, Jan (servers in restaurant) and Dereck (cook at breakfast) for extra special mention. The breakfast included feature is a total winner. This sets Coco Palm apart from the competition. Claudine is more than a treasure. She has the loyalty and admiration of all her staff, she is bright, perspicacious, knowledgeable and most affable. In many ways she is the face of Coco Palm. I will return for sure and I will recommend Coco Palm to all my friends and relatives. One observation: most guests, especially those from Canada and the US do not maker a distinction between "tips" and "service charge," and this may lead to loss of income by the servers and room attendants. They see 'service change' on the bill and assume it is the same as a 'tip' and don't tend to leave additional tips. This is just a feature of North America's tipping culture. "

"This beachfront property was great for its location and the view. Good air conditioning and kitchen set up. Very quiet, a few bug bites in the evening. Strangely, the cleaning staff did a good job cleaning our room but kept only leaving 2 towels. We had to keep asking for more towels for hair. Other guests were nice and respectful - no running, screaming children."

"The service was excellent. Staff was so friendly and helpful. Pool was lovely, hotel bar and pizza restaurant was great. Best frozen margaritas I have had in a while! We took the full breakfast inclusive and really enjoyed the breakfast options each day with fresh local fruit. The gym was also impressive, pretty all round weight equipment for a hotel gym. Also a great location with the all the restaurants in Rodney Bay marina within walking distance ~ 2 minutes. Only issue was that the A/C in the room was definitely not working properly. We made the comment 2 days into the stay, someone did come to our room immediately and checked something but honestly whatever was done did not work. There was no follow up after. Temperature only slightly improved the day we checked out. This was a birthday celebratory trip (I stated this when I booked) and the hotel was kind enough to call me directly to ask what options we would like - we went with chocolate covered strawberries. So yum and also gave us complimentary birthday cake! "