Parking was plentiful, hotel lobby was clean and modern, customer service was excellent at checkin and the suite was spacious, clean and beds were comfortable. Overall good stay. One piece of feedback, at checkin I wanted to confirm the hotel was pet friendly and was told there was a $75 non-refundable fee for my fur baby. This was no where mentioned on the listing on hotel.com. With the added cost, I would NOT have selected this hotel.
Parking was plentiful, hotel lobby was clean and modern, customer service was excellent at checkin and the suite was spacious, clean and beds were comfortable. Overall good stay. One piece of feedback, at checkin I wanted to confirm the hotel was pet friendly and was told there was a $75 non-refundable fee for my fur baby. This was no where mentioned on the listing on hotel.com. With the added cost, I would NOT have selected this hotel.
We loved our stay here. The room was clean and comfortable, the pool area was lovely, and the staff fabulously helpful. I will say that the shower in our room was a little weird and not the most comfortable, but it was a minor blip in an otherwise delightful stay. They also stand by their pet friendly designation!!
We loved our stay here. The room was clean and comfortable, the pool area was lovely, and the staff fabulously helpful. I will say that the shower in our room was a little weird and not the most comfortable, but it was a minor blip in an otherwise delightful stay. They also stand by their pet friendly designation!!
Laura
Reviewed January 29, 2017Reviewed January 29, 2017
Good location, clean and welcoming. We arrived early and even though the front desk wasn't ready to check us in, they moved some things around. Will be staying here again on our next trip.
One of their employees, Heather is a phenomenal person who really went above and beyond for customer service.
Good location, clean and welcoming. We arrived early and even though the front desk wasn't ready to check us in, they moved some things around. Will be staying here again on our next trip.
One of their employees, Heather is a phenomenal person who really went above and beyond for customer service.
Amelia
Reviewed October 19, 2016Reviewed October 19, 2016
What a WONDERFUL JEWEL! Truly one of the neater places I have stayed! CLEAN, STAFF DID NOT CARE I WAS A HILLBILLY AT A DEMOLITION DERBY(LOL) THEY WERE FANTASTIC! Great room, great amenities, highly recommend always! Stay here and you will be happy you did!
What a WONDERFUL JEWEL! Truly one of the neater places I have stayed! CLEAN, STAFF DID NOT CARE I WAS A HILLBILLY AT A DEMOLITION DERBY(LOL) THEY WERE FANTASTIC! Great room, great amenities, highly recommend always! Stay here and you will be happy you did!
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