"We often stay at this hotel and it is nice enough. Good breakfast and coffee options. However, upon check in they assigned us to the same room as another guest."

"Staff was helpful and friendly, assisted with questions and needs happily. Breakfast was great and changed daily. Room was clean and comfortable."

"I ordered a room with a jet tub in the room and when I show up they check me in to a room without a jetted tub when I go to talk to them about this they tell me that there are no rooms available with a jetted tub. So I can either cancel which it was spring break so everywhere in the Dells was booked, or I could take that room. So to not take away from my vacation I stayed with the room. To make matters worse my door would not latch. All you have to do was push it a little and it would open. When...

"Room was clean but bathroom was in need of some tlc. Old and worn can make you feel like it was not as clean as it was"