Great location and good communication are the only positive things I have to say about this place. This place needs some major TLC. The rugs are absolutely gross, they need to be thrown away, they are stained and look very dirty. The towels are hard and crusty and brownish gray( they are supposed to be white) These towels are so gross I wouldn’t even keep them for rags. There is a sign on the extra towels that you are not to use them because they are for the next guest ( mind you they are in the same condition) . There is nothing extra. We were there for 3 nights and we ran out of toilet paper, never had a Kleenex and there was no tea, coffee, bottled water or anything to even get you started. I know these extras are not always included but are a very simple nice touch. Hand soap in the bathroom would have been really nice though. Speaking of the bathroom we arrived to a horrible sewer smell. I emailed immediately to report the problem and she did respond immediately stated someone would be there 1st thing in the morning to fix. It was fixed at 5 pm the following day. ( My gut feeling is that they knew there was a problem before we arrived because there were 2 air freshners in this bathroom and none in the master bath). Beds were not comfortable at all. TV never worked, I have a feeling they knew this because they told us just to reset it if it didn’t work, we had to do this so many times we just gave up. The walls are in desperate need of a paint job. The place just felt dirty and needs some work. I have stayed at many rentals, and this is the 1st one I have been disappointed with.