"This is still a big chain hotel - but the staff are really helpful, the rooms are clean and comfortable with good temperature control, loads of fluffy towels and pillows, and a great location to explore Knoxville being very central, but still quiet. So worth it!"

"This hotel is right next to the Knoxville airport which allows someone to walk from baggage claim to the hotel in 5 minutes. The restaurant and staff at the hotel are wonderful. The problem is the the hotel is old and tired. In our room, we were unable to charge our phone, IPad, etc. Because the outlets available for this use didn't hold our cable plugs securely so the items didn't charge. It could be a great stopover but it needs major updating."